If your card payment failed, please double-check these quick points:
Card Type: We accept VISA, MasterCard, and Maestro.
Accuracy: Ensure the card number, expiry date, and CVV are 100% correct.
Funds & Limits: Make sure you have enough balance and that your online purchase limit isn't exceeded.
Permissions: Confirm with your bank that your card is authorised for online and international payments.
Pro Tip: If your card still won't cooperate, try an alternative method or link your PayPal to Apple Pay here.
Paid but no access?
If your payment was successful but the service hasn't been activated, don't worry. Just submit a request and include:
Date and time of payment.
Amount and payment method.
A screenshot of your confirmation.
We’ll get it sorted for you with no stress.